This Privacy Policy (hereinafter referred to as “The Policy”) is designed to clarify the relevant rules for Hush Player (hereinafter referred to as “This Software”) to collect, use, store, disclose, and protect user information, which apply to all users who use this Software (hereinafter referred to as “Users”). This Policy follows international general principles of privacy protection to ensure the security of users‘ information and their legitimate interests. By using this Software, you fully understand and agree to all terms and conditions of this Policy.
1. Definition and scope
1.1 Definition
1.1.1 User Information: Means various types of information related to the user that the user voluntarily provides or is automatically collected by this Software during the process of using this Software, including but not limited to device information, usage behavior information, etc.
1.1.2 Anonymized Information: Means information that, after processing, cannot identify a specific user and cannot be restored through reasonable technical means. Such information does not fall under the category of user personal information.
1.2 Applicability Scope
1.2.1 This Policy applies to all functional modules and services of this Software, including but not limited to core functions such as local video import, playback, and video library management.
1.2.2 This Policy does not apply to third-party software or services, and if users switch to third-party platforms using services through this software, their information protection should follow the third-party privacy policy.
2. Information Collection and Use
2.1 Types of Information Collected and Purposes
2.1.1 Basic Device Information: This Software automatically collects basic device information, such as the model, operating system version, processor information, and storage capacity of the user‘s device. The purpose is to ensure compatibility of the Software across different devices, optimize playback performance, and provide a smooth user experience.
2.1.2 Software Usage Information: Automatically collecting behavioral data about users‘ use of this Software, including but not limited to video import time, playback records, playback speed adjustments, renaming and deleting activity records, etc., is used only for analyzing user usage habits, optimizing software functionality and interaction experiences, and does not associate user personal identification information.
2.1.3 Information provided voluntarily by the user: This Software does not require the user to provide personal identification information (such as name, email address, mobile phone number, etc.), and may only collect relevant communication information provided voluntarily by the user when the user actively contacts customer service feedback questions, for use in processing user claims.
2.2 Methods of Information Collection
2.2.1 Automatic Collection: The above device information and usage information is automatically collected through software background technologies, without the need for manual user action.
2.2.2 Active Collection: Only when the User actively initiates customer service consultations and feedback suggestions, the User voluntarily provides the relevant information, and this Software does not actively request it.
3. Information Storage
3.1 Storage Location
3.1.1 The user information collected by this Software is stored on the user‘s local device and is not uploaded to any cloud server, ensuring that the user has absolute control over their own information.
3.1.2 If the user voluntarily provides feedback information through customer service channels, the relevant information will be temporarily stored on the international servers of this Software operator (non-China territory) for only the reasonable amount of time needed to process the user‘s claim.
3.2 Storage Period
3.2.1 Locally stored user information (device information, usage behavior information) will continue to be stored on the user‘s device until the user uninstalls this Software or manually deletes the relevant data.
3.2.2 Customer Service Feedback related information will be automatically deleted within 7 business days after user claims are processed, and no copies will be retained.
3.3 Storage Security
3.3.1 This Software uses industry-standard encryption techniques to protect user information stored locally from unauthorized access, tampering, or disclosure.
3.3.2 Users can further enhance information protection through the security settings of their own devices. This Software does not interfere with the security management of users‘ devices.
4. Information Disclosure and Sharing
4.1 Information Disclosure
4.1.1 The Software will not disclose the user‘s personal information to any third party, unless the user expressly consents to the disclosure; or if the disclosure is required under mandatory requirements of international law and regulations, judicial authorities, or administrative authorities.
4.1.2 This Software may disclose anonymized information that does not involve the user‘s personal identity, and may be used for legitimate purposes such as software optimization and industry data analysis.
4.2 Information Sharing
4.2.1 The Software does not share user personal information with any third parties, organizations, or individuals, nor does it sell, rent, or lend user information to third parties.
4.2.2 Within the operating party of this Software, only the relevant personnel responsible for handling user claims and optimizing the Software functionality are authorized to access user feedback information, and access must follow strict permissions management regulations.
5. User Information Rights
5.1 Access and View Rights
5.1.1 Users can view locally stored usage behavior information in this Software at any time, and can view related data stored in this Software through the Device File Manager.
5.2 Modification and Deletion Rights
5.2.1 Users may manually delete usage records stored in this Software, imported video files and related data. Once deleted, the data cannot be recovered.
5.2.2 If users wish to delete the relevant information provided during customer service feedback, they can submit a request through the contact email agreed in this Policy, and we will complete processing and feedback within 3 business days.
5.3 Revoking the Right to Consent
5.3.1 Users can withdraw all consent to the collection, storage, and use of information by the Software by uninstalling the Software. After uninstallation, the Software will no longer collect any user information, and the locally stored information will remain on the User‘s device (which the User can manually delete).
6. Third-party service descriptions
6.1 Third-Party Software Integration
6.1.1 This Software does not integrate any third-party advertising, statistical analysis tools, and other third-party service modules to prevent third parties from obtaining user information.
6.2 Skip Prompts
6.2.1 If this Software subsequently adds new third-party service hop functionality, it will clearly inform the User before the hop that it is up to the User to freely choose whether to enter the third-party platform, and the information protection after the User enters the third-party platform is independent of this Software.
7. Privacy Policy Updates and Notifications
7.1 Policy Updates
7.1.1 This Software Operator has the right to modify and improve this Policy in accordance with updates to international privacy protection laws and regulations, and upgrades to software functionality. The updated Policy will replace the original Policy.
7.2 Update Notification
7.2.1 After updating this Policy, an update prompt will be published in a prominent location on the settings interface of this Software, informing users of the changes to the Policy, and if users continue to use this Software, they will be considered to have agreed to the updated Policy.
7.2.2 Major Updates (involving substantial changes to information collection, use, and disclosure rules) will be forced to be read by users through a pop-up window, and users can only continue using this Software after confirming consent.
8. Contact Us
8.1 Consultation and Feedback
8.1.1 If users have any questions, suggestions, or need to exercise information-related rights, comment on privacy protection-related issues, they can contact us at the following email address: fulx8munio@outlook.com.
8.2 Feedback Processing
8.2.1 We will respond within 3 working days after receiving the user‘s email, and for reasonable claims raised by the user, we will complete processing and feedback the results within 7 working days.
8.2.2 We will properly record user inquiries and feedback content for use in optimizing privacy protection measures and software services, and the relevant records will be promptly deleted after processing is complete.
The final interpretation of this Privacy Policy belongs to the Hush Player operator.